Privacy policy

Last updated: 2025-08-30

1. Purpose & Scope

This Privacy Policy describes how ANDES Amaryllis Europe ("we", "us", "our") collects, uses, stores, and shares personal data from visitors to our website. It applies to B2B customers, distributors, and site visitors.

2. Contact Information

Company: ANDES Amaryllis Europe 

Contact: mail@andes-amaryllis.eu

3. What Data We Collect & How We Collect It

• Automatically: IP addresses, device/browser data, analytics data via cookies (Google Analytics).

• Voluntarily from You: Name, company, title, email, phone—collected via contact or retailer forms.

4. Why We Collect It (Legal Basis)

• Processing your inquiries and retailer applications (contract performance / legitimate interest).

• Improving our website, services, and marketing (legitimate interest).

5. How We Use & Share Your Data

• To respond to business inquiries and retailer requests.

• To monitor and enhance website performance via Google Analytics.

• We do not sell or share personal data with third parties except:

  1. With Google for analytics (in aggregate, anonymized form).

  2. If required by law enforcement or legal obligation.

6. Data Retention & Security

We retain contact form inquiries and analytics data as follows:

• Business inquiry data: stored for up to 3 years, unless you request deletion sooner.

• Analytics history: retained in Google Analytics per their standard retention settings.

• We use industry-standard measures to protect your data, including encrypted transmission (HTTPS) and secure storage.

7. Your Rights

Under GDPR and similar laws, you have the following rights:

• Access your personal data.

• Correct inaccuracies.

• Request deletion or restriction of processing.

• Object to processing or withdraw consent.

• File a complaint with a supervisory authority if you’re in the EU.

To exercise your rights, please contact: mail@andes-amaryllis.eu.

8. Cookies & Tracking

Our use of cookies is described in our detailed Cookie Policy — linked in the banner and footer. You may manage cookie preferences or disable non-essential cookies via browser settings.

9. Policy Updates

If we make changes to this Privacy Policy, the “Last updated” date will be revised. Continued use of the site constitutes acceptance of updated terms.